Shipping & Return Policy | RentxWear 🚚
At RentxWear, we strive to make your special moments effortless by offering high-quality, ready-to-wear rental outfits delivered with care and convenience.
📦 Shipping Policy
We currently offer shipping on prepaid orders only.
✔️ How It Works:
Once your payment is confirmed, we dispatch your outfit promptly.
All outfits are ready to wear, clean, and quality-checked.
Tracking details will be provided once your item is shipped.
🏢 Pick-Up Option:
Prefer a personal touch? You’re always welcome to visit our office and pick up your outfit in person. Our team will ensure you receive everything you need in perfect condition.
📍 [Insert office address or link to contact]
🔁 Return & Refund Policy
We understand that plans can change. While we do not accept returns once the item has been picked up or shipped, we are here to support you in special situations.
❌ No Return Policy:
No returns or refunds once the outfit is handed over, even if it remains unused.
This helps us maintain hygiene and ensure availability for other customers.
✅ Refund Exceptions:
We offer refunds in specific cases, such as:
Booking cancellation within 8 hours of payment confirmation.
Special circumstances (e.g., unexpected event cancellations) subject to approval by our team.
🔄 Refunds are processed on a case-by-case basis, and approval depends on the scenario. We’re always happy to assist—just reach out to us.
📝 Final Notes:
Please make sure to confirm your size and event date before booking.
Once shipped or picked up, the order is considered fulfilled and non-refundable.
For cancellations, reach out as soon as possible to explore your options.
💬 Questions or need help?
Message us on WhatsApp [insert link] or call us directly.
Your satisfaction is our priority, and we’re here to support you every step of the way.
– Team RentxWear